Free shipping
At Prilla, we are thrilled to offer FREE shipping within Australia for all orders of $99 or more!
Shipping Process: When you place an order with us, we ensure your items are carefully packaged and dispatched from our Brisbane warehouse. We primarily use Australia Post due to their secure and reliable service. We strive to provide quick and reliable shipping to ensure your items reach you promptly.
Domestic Shipping (Australia) for Orders under $99:
- Standard Post: $10 AUD
- Express Post: $13 AUD
All domestic orders are shipped via Australia Post, ensuring reliable service and tracking options.
International Shipping (New Zealand):
- We offer international shipping to New Zealand through Australia Registered Post, with delivery handled by your local postal service once the package reaches your country.
Processing Timeframe:
Orders are typically processed and dispatched the same business day if received before 12 pm, or the next business day if received afterward. While we aim to process your order within this timeframe, unforeseen delays may occur. If there is any delay, we will notify you with an explanation as soon as possible.
Important Delivery Information:
- Within Australia: If no one is available to sign for the package at your delivery address, you may need to collect it from your local post office.
- Authority to Leave Goods: If you give permission for the package to be left without a signature, you accept full responsibility for it once delivered.
We currently ship to Australia and New Zealand only. If your location is not listed, please contact us at prilla.com.au@gmail.com to inquire about shipping options.
Returns: Please note that postage costs are not refunded for change-of-mind returns.